In the earliest stages, startups scramble to attract customers. But to survive and grow, you need to be able to retain and support your customers to achieve their goals.
Join us to find out how to move from firefighting to growth mode by improving retention and reducing churn through customer success.
Presented by Ralf Wittgen, who is on a mission to help create epic customer experience journeys, and has experience growing businesses internationally in New Zealand, Europe and Silicon Valley (USA).
Ralf’s Credo: Always put the value for your customer into the centre of your activities, and your business will thrive!
Do you have a great business idea? Not sure how to take it to the next level? The ecentre’s seminars and workshops give you access to professional advice and experience resources.